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Refund-policy


Web DevelopmentRegistered private limited company in Gurgaon,iBrandox Online Pvt. Ltd

Software developmentDelivered 100+ Projects

Top IT company90% referral business due to dedicated supportpost business development

IT company in gurgaonStrictly follow Service Level Agreement and Non Disclosure Agreement process

Software development in delhiBefore transacting, please understand terms and conditions at iBrandox

make free softwareOn rarest cases, website may down due to testingprocess

Web DevelopmentCopying the content and photographs from the website is illegal


At iBrandox Online Pvt. Ltd. we provide all the costs & estimate for your project before you hire us. We also provide you our portfolio to judge the quality of our work as well as the references you can speak to directly. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

iBrandox Online Pvt. Ltd. does not guarantee any refunds for the cancellation of its service. iBrandox Online Pvt. Ltd. also doesn’t offers any reimbursement for transaction charges, amount paid to third parties or for the services already availed or any other miscellaneous charges.

Coverage & Scope:
Our refund policy covers the refunds on website developed by iBrandox Online Pvt. Ltd. or services provided and managed by iBrandox Online Pvt. Ltd. until set time period.

Our refund policy does not have any application for companies which are not owned or controlled by iBrandox Online Pvt. Ltd. or for persons not employed or managed by iBrandox Online Pvt. Ltd. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which iBrandox Online Pvt. Ltd. website link.

Filing A Complaint
Any request related to cancellation must be submitted to the billing department of iBrandox Online Pvt. Ltd.

You can request cancellation on mail – accounts@ibrandox.com or mailing the cancellation request letter on our address mentioned on the website.

On receipt of your cancellation request, our billing department will contact you for the cancellation issue and will advise you accordingly. Only upon approval from the billing department, your cancellation request will be deemed valid for refund.

Eligibility For Refund
Website Development
Web Design
Graphic Design/Infographic

For the above mentioned services the eligibility and refund policy is as below-
  - Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund
  - After 48 hrs of making the payment – Partial Refund of 50% of the project amount
  - After 72 hrs of making the payment- No Refund

SEO
Social Media
Reputation Management
Link Building
SEO Audit

For the above mentioned services the eligibility and refund policy is as below-
  - Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund
  - After 48 hrs of making the payment – Partial Refund of 50% of the project amount
  - After 72 hrs of making the payment- No Refund

Dedicated Resource

For the above mentioned service the eligibility and refund policy is as below-
  - Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund
  - After 48 hrs of making the payment – Partial Refund of 50% of the project amount
  - After 72 hrs of making the payment- No Refund

Miscellaneous
Work Delay- If there is work delay from our end, Partial Refund of 50% of the project amount will be paid. However there is no guarantee of the refund as we will evaluate the response rate from client’s end and work required.

Work Rejection- No Refund. If you didn’t like the work like the design or creative, we are willing to rework on it. Since design is a very subjective thing and opinion can vary from person to person we will not be able to do any refund for it.

No refunds will be issued if abuse of our terms of service or acceptable use policy forces iBrandox Online Pvt. Ltd. to suspend or terminate your services prematurely.

Policy Updates
iBrandox Online Pvt. Ltd. reserves all the rights to change the cancellation and refund policy at any time without any prior notice. The updated policy will be updated immediately on this page.

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